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  • FAQ | EmmaVallet Céramique

    Quand aura lieu le prochain réassort? Il n'y a pas de réassort complet prévu dans les semaines à venir. Nh'ésitez pas à me contacter ici si vous souhaitez une pièce en particulier qui est en rupture de stock. Abonnez vous à la newsletter pour être au courant de ce genre d'événements! J'aimerais acheter une pièce mais elle n'est plus en stock... Vous pouvez cliquer sur le bouton "Me notifier lorsque cet article sera de retour en stock", sur la page du produit concerné. Je vous contacterai alors pour vous tenir au courant. Prenez en compte que la fabrication prend au minimum un mois. Est ce que je peux passer une pré-commande? Oui, tout à fait! Si vous voulez un ensemble de pièces, un service complet, contactez moi via la page "contact". Nous discuterons ensemble de votre demande! Est ce que c'est possible de personnaliser une pièce? Oui Il est possible de personnaliser une pièce dans la mesure de mes compétences. Par exemple : les couleurs sont personnalisables, nous pouvons rajouter un prénom, une anse, un motif simple. Je fabrique rarement des pièces qui ne font pas partie de mon répertoire de formes. Contactez moi pour que nous puissions parler de votre projet! Ma commande est arrivée cassée... Malgré tout le soin que j'apporte à l'emballage de mes créations, il arrive parfois que les céramiques arrivent cassées. Si c'est le cas, je vous invite à m'envoyer une photo de la pièce dès sa sortie du colis. Nous pourrons procéder à un échange ou à un remboursement au choix. Pour plus d'informations à ce sujet, je vous invite à regarder les mentions légales / CGV du site. Est ce possible de récupérer une commande en mains propres et de ne pas payer les frais de port? Oui! Si vous savez que vous pouvez venir à ma rencontre, vous pouvez cocher "remise en mains propres" lors du choix du mode de livraison au moment où vous passez commande. Je vous contacterai par le suite pour convenir d'un rendez-vous. J'aimerais un emballage cadeau ou glisser un mot personnalisé dans le colis... J'essaye toujours de faire un emballage un minimum esthétique. Néanmoins, si vous souhaitez un emballage particulier ou glisser un mot personnalisé dans le colis, il vous suffit de me le spécifier au moment de votre commande en cliquant sur "ajouter une note". Vous trouverez cette intéraction lorsque vous êtes sur vote panier ; juste avant de cliquer sur "paiement" Si vous avez oublié de me le spécifier, je vous invite àme contacter dès que possible pour m'indiquer votre requête. Je suis un professionnel, je suis intéressé.e par vos créations Si vous souhaitez que l'on collabore ensemble, je vous invite à remplir le formulaire ici, et je vous recontacterai. Est-ce possible de se faire livrer par Mondial Relay? Oui, tout à fait. La plateforme que j'utilise pour construire mon site web ne propose pas cet option, mais nous pouvons trouver un arrangement. Mondial Relay propose souvent des tarifs d'expédition moins chers. Si vous shouaitez passer par ce transporteur je vous invite à : 1 -cocher la case "remise en mains propres" lors du choix du mode de livraison 2 - m'envoyer directement un message pour m'indiquer que vous souhaitez un envoi Mondial Relay. Ensuite : 3 - je vous recontacte pour vous donner les informations complémentaires 4 - l'envoi se fera dès que j'aurai reçu le paiement des frais d'envoi. J'habite à l'étranger, est-ce-que la livraison est possible?" Je ne livre pas à l'étranger, sauf pour les pays éligible à Mondial Relay. Dans ce cas, suivez la procédure décrite ci-dessus. ("Est possible de se faire livrer par Mondial Relay?") Je suis créateur.rice, j'aimerais que l'on s'associe pour une collaboration." J'adore travailler avec d'autres créateurs. Prenez contact avec moi pour discuter de votre projet et nous verrons ce qu'il est possible de faire ensemble! Les visites d'atelier sont-elles possibles? Oui, vous pouvez vous rendre à mon atelier au 40 av Jean Delsol 33190 quand je m'y trouve ou alors sur RDV (pour être sûr que je suis bien sur place) Est il possible de prendre des cours? Oui, rdv dans la rubrique "Cours" du menu! Je cherche un stage Si vous êtes étudiant en art et que vous êtes en recherche d'un stage (conventionné), n'hésitez pas à me faire parvenir votre CV et lettre de motivation par courriel! Je ne souhaite pas renseigner mes coordonnées / cordonnées bancaires sur votre site. Dans ce cas, je vous invite à me contacter. Nous verrons comment procéder autrement à votre commande. (paiement par chèque, virement, etc.) Est il possible mondial relay

  • Pièces Bleues | Emma Vallet Céramiqu

    BLUE Quick View Porte Savon Vert Price 16,00 € Quick View Porte Savon Rose Price 16,00 € Pièce unique Quick View Bougeoir Price 20,00 € Pièce unique Quick View Bougeoir Out of stock Pièce unique Quick View Bougeoir Out of stock Pièce unique Quick View Bougeoir Out of stock

  • Mentions légales | Emma Vallet Ceramique | Porcelaine | France

    Legal Notice Terms of use Terms of Sales ​ ​ LEGAL NOTICE ​ These general conditions govern the use of this site emma.vallet.ceramic.com This site is owned and managed by Emma Vallet (SIRET 88274394100016) and the company WIX By using this site, you indicate that you have read and understood the terms of use and that you agree to abide by them at all times. Type of site: e-commerce ​ 1. PRESENTATION OF THE SITE ​ Under article 6 of law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the site emma.vallet.ceramic.com are informed of the identity of the various stakeholders in the framework for its implementation and monitoring: ​ Owner : Emma Vallet, 11 bd Wilson, 06600 Antibes Self-employed: Emma Vallet SIRET: 88274394100016 Publishing Manager : Emma Vallet - contact: 06 09 95 59 22 - emma.vallet96@gmail.com Host: Wix Wix.com Inc. - Address: 500 Terry A François Blvd San Francisco, CA 94158 - Tel:+1 415-639-9034. ​ 2. INTELLECTUAL PROPERTY ​ All content published and made available on this site is the property of Emma Vallet and its creators. This includes and is not limited to the following elements: images, texts, logos, documents downloadable files and everything that contributes to the composition of this site. ​ 3. CONTRACTUAL LIMITATIONS ON TECHNICAL DATA ​ The site uses JavaScript technology. The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with an updated latest generation browser. 4. COOKIES Site navigation www.emma.vallet.ceramic.com is likely to cause the installation of cookie(s) on the user's computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site, and are also intended to allow various measures of attendance. Refusal to install a cookie may make it impossible to access certain services. However, the user can configure his computer to avoid this problem. ​ _________________________ ​ ​ TERMS OF SERVICE ​ As a user, you agree to use this site lawfully and not to use this site for illicit purposes, namely among others: ​ -Harass or abuse other users of the site - Violate the rights of other users of the site - Violate the intellectual property rights of the site owners or any third party to the site -Hack the account of another user of the site -Act in any way that could be considered fraudulent - Participate in any illegal activity on the site ​ If we believe that you are using this site illegally or in a manner that violates the acceptable terms of use above, we reserve the right to limit, suspend or terminate your access to this site. We also reserve the right to take all necessary measures to prevent you from accessing our site. ​ ​ 1. USER CONTRIBUTIONS ​ Users can publish the information following on our site: ​ -Remark ​ By posting publicly on our site, you agree not to act illegally or violate the terms of acceptable use listed herein. ​ 2. ACCOUNTS AND PRIVACY/PERSONAL DATA POLICY ​ at. When you create an account on our site, you agree to the following ​ - You are solely responsible for your account and the security and privacy of your account, including any passwords or sensitive information attached to such account, etc. ​ - That all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes. ​ ​ b. Your personal information is collected through a form, namely ​ Website registration form Order form We use the information thus collected for the following purposes: Order Tracking ​ vs. The following data is collected with your consent ​ Last name, first name, email address, postal address, year of birth. ​ d. Purposes of processing ​ This data is collected in order to keep our membership file up to date and, if you wish, to receive our newsletter; under no circumstances will this data be transferred or sold to third parties. Data controller: emma.vallet96@gmail.com Data recipient: Emma Vallet and Wix.inc have access to your data as part of their respective missions. e. Right of access and rectification You can, under the European Regulation on the protection of personal data, in force since 25/05/2018, have access to data concerning you; you can request their rectification and deletion. Data retention: data is retained for up to one year after the end of your membership or until you unsubscribe from our newsletter if this subscription continues despite your non-re-membership. ​ _________________________ ​ TERMS OF SALES ​ The sales generated by this site are managed by Emma Vallet, auto entrepreneur (SIRET: 88274394100016), under the supervision of Wix.inc. The profit from these sales goes to Mme VALLET Emma, born on 02/27/1996. Packaging and shipments are made by Mrs VALLET Emma, born on 27/02/1996 ​ 1. SALE OF GOODS ​ ​ The goods we offer: ​ Handmade ceramics in France ​ All the pieces made are unique because they are handmade. They therefore do not correspond to the nearest millimeter to the dimensions indicated and vary from the photos offered. ​ The properties linked to this document are the properties which are displayed on our site at the time you access it. All information, descriptions or images that we provide about our goods are described and presented with the greatest possible accuracy. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase such goods at your own risk. ​ 2. PRICE The prices are indicated in euros all taxes included (TTC). 3. VAT The self-employed Emma Vallet is not subject to VAT, under article CGI 293B ​ 4. PAYMENTS ​ We accept the following payment methods on the site: ​ Bank card (via the Stripe platform) ​ When you provide your Payment Information, you are confirming to us that you have authorized authorization and access to the Payment Instrument you have chosen to use. By providing us with your payment terms, you confirm that you authorize us to charge the amount due to this payment instrument; ​ If we believe your payment has violated any law or any of our Terms of Service, we reserve the right to cancel your transaction ​ 5. TRANSPORT AND DELIVERY ​ When you make a purchase from our site, you agree and acknowledge that you provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances. Once registered, the order is delivered to the address indicated by the user. Emma Vallet undertakes to deliver the items ordered as soon as possible. The average times observed are 3 to 5 working days for home delivery. Delivery times are only given as an indication; if these exceed thirty days from the order, the sales contract may be terminated and the user reimbursed. For the delivery of its deliveries Emma Vallet cannot be held responsible for the loss, misplacement or theft of an order. The risks are borne by the user from the moment the products have left the shipping premises. In the event of damage during transport, the reasoned protest must be sent to the carrier within three days (as an indication) of delivery. ​ 6. REFUND POLICY ​ If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. ​ If the shipping times exceed thirty days from the order, the sales contract may be terminated and the user reimbursed. ​ No refund can take place outside the reasons mentioned above. ​ ________________________________________ ​ APPLICABLE LAWS ​ This document is subject to the laws applicable in France and aims to comply with its necessary rules and regulations. This will include the EU-wide regulations set out in the GDPR. ​ ​ CHANGES ​ These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we run our site and the way we expect users to behave on our site. ​ ​ Made in Antibes, on 19/10/2020 ​ ​ CGU CGV

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